Product
Why can't I just purchase a suit? Why does it have to be bundled?
My vision started sustainably. If I were to see a disposable diaper in one of my suits it would defeat the purpose. You’ll love it, trust!
Taking a bit of a financial risk by bundling, the diaper is the most expensive to produce so including it with every purchase is a bit of a gamble. But what's life if without a little risk of trying something new?
How do I know what size to get for my baby/toddler?
Every baby is different and sizing/fit will vary. Be sure take a look at our size chart prior to ordering HERE.
Lets talk pricing...
We all know to shop organically/planet forward comes at with cost. We are made of recyclable materials, in small batches, hand sewn in an ethical factory run by women. Unfortunately that doesn't come with an amazon price tag.
It's not possible, it should be. But thats the current world we live in.
Support the brands willing to go the distance to attempt to change that.
Can my little one wear a Dipper Diaper before they're in the water?
We wouldn't suggest it. Our diaper is mildly absorbent so you may be dealing with a little bit of wet car seat if so.
If you think about it, the second the diaper went in the water it would absorb the pool or ocean creating that bulk we all hate. The goal of a swim diaper is to catch not absorb.
Good news: our onesie snaps make it super convenient for you to change from your dry land diaper to LD quickly!
How do I care for my new Little Dipper products?
Great question!
For our Little Dipper Diapers: Water rinse, machine wash on cold, hang dry, liner facing up. The internal layer will take a little longer to dry. If you put it in the dryer it wont be the worst thing for it, just wouldn't recommend it consistently. I suggest an addition diaper with your bundle to swap out!
For our Little Dipper Swimmies: Hand wash and hang dry.
What's next for Little Dipper?
You tell me! I think the little men in our lives need some shorties! Mama and me?
Shipping
How quickly will you ship my order?
Little Dipper will do our very best to ship your order within 3-5 days. Please keep in mind that we are a mama-run business and to show a little grace if slightly delayed.
Do you ship outside the U.S.?
Currently, Little Dipper is only shipping to the US, including Hawaii and Alaska. We hope if the future to cross international waters and will keep you updated when we do.
Returns and Exchanges
Do your items have a warranty?
Little Dipper stands behind the quality of our tested products, and your loyalty is very important to us.
Little Dipper products are covered by a 30-day warranty. This warranty requires proof of the original purchase.
The following issues are covered under the warranty:
- Snaps and Zippers
- Sewing and manufacture defects that affect functionality.
All other issues are not covered under the warranty, including, but not limited to:
- Leaks: This issue is usually caused by improper fit. Every baby is different and sizing/fit will vary. Be sure take a look at our size chart prior to ordering. Please remember our products are meant for the water, our Dipper Diaper is only mildly absorbent not to be used or replaced as a dry land diaper. We are very open to your feedback please email help@littledipswim.com with suggestions for improvements.
- Normal wear and tear. Such as pilling, staining, holes that develop with use, relaxed elastics, odors, etc.
- Other issues caused by improper care. Please follow our wash and care guidelines to avoid.
Why don't you offer returns?
Our biggest priority is to keep your little one safe, for sanitation reasons the best way to do so is to forfeit returns. Little Dipper does however back our line with a 30 day warranty for manufacturer defects.
If we sent you the wrong product, we apologize for the inconvenience and will quickly send your accurate order along with a prepaid return envelope for the product that we previously shipped.
Email help@littledipswim.com to get the process rolling. Please include:
1. Name
2. Email
3. Order number
4. Photo of items you received.
Got more questions?
Please email help@littledipswim.com and we will respond shortly after.